Low Voltage Tech: Smart Home Installations & Field Service

ADT; Aiea (HI); On-site; USD 33,337 - 61,909; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle provided

Disability, life insurance, and well‑B

Paid time off

Flexible work schedule

Job summary

ADT is seeking a Field Installer/Technician in Hawaii to install and service low‑voltage security systems at customer sites. You will run wiring, test configurations, and ensure reliable operation while delivering clear explanations to customers.

You will troubleshoot issues, maintain safety, and coordinate with the team to meet service standards. The role emphasizes hands‑on work in homes and small businesses, with a focus on quality workmanship, reliability, and customer trust.

Qualifications

• High school diploma or equivalent.
• Proficiency with computer hardware, software, and network diagnostics.
• Ability to operate a company fleet vehicle.
• Valid driver’s license with a clean driving record.

Responsibilities

• Install low‑voltage wiring and mount devices according to site layouts and routing plans.
• Perform site assessments, system testing, and verify connections, including monitoring center communication.
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality.
• Educate customers on system features, usage, and basic troubleshooting.
• Maintain a safe, clean workspace and follow all safety protocols.

Skills

Troubleshooting

Customer service

Time management

Network diagnostics

Computer hardware

Software familiarity

Driver's license

Education

High school diploma or equivalent

Job description

ADT is seeking a Field Installer/Technician in Hawaii to install and service low‑voltage security systems at customer sites. You will run wiring, test configurations, and ensure reliable operation while delivering clear explanations to customers.

You will troubleshoot issues, maintain safety, and coordinate with the team to meet service standards. The role emphasizes hands‑on work in homes and small businesses, with a focus on quality workmanship, reliability, and customer trust.