Low-Latency Electronic Trading Support Specialist

Bloomberg; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Bloomberg's Enterprise Technology Services (ETS) seeks an Enterprise Technology Specialist – Electronic Trading Support to be a trusted technical partner supporting Bloomberg's electronic trading and enterprise connectivity solutions for some of the world's largest banks, asset managers, hedge funds, exchanges, broker-dealers, and trading firms.

In this role, you will act as a Level 2 escalation point for Bloomberg Technical Support, providing production support for mission critical client

Qualifications

• At least 3 years of experience supporting enterprise applications or production environments.
• A degree in Computer Science, Computer Engineering, Information Systems, or equivalent practical experience.
• Experience troubleshooting application connectivity or integration issues across enterprise environments.
• Familiarity with financial messaging or integration technologies such as FIX, MQ, SFTP, XML, or Web APIs.

Responsibilities

• Troubleshoot and resolve complex production issues involving Bloomberg Enterprise products, FIX connectivity, APIs, MQ, SFTP, XML, and related integrations.
• Analyze application behavior, message flows, and production environments to identify root causes and restore service as quickly as possible.
• Partner with Engineering and Product teams to improve system reliability, reduce recurring incidents, and enhance client workflows.
• Support clients through complex production issues while providing clear, timely, and professional communication throughout the resolution process.
• Build trusted relationships with clients by combining strong technical expertise with exceptional customer service.
• Ensure a seamless transition for clients as they move from implementation into ongoing production support.
• Perform root cause analysis following production incidents and identify opportunities to improve operational resilience, documentation, and support processes.
• Contribute to continuous improvement through knowledge sharing, process enhancements, and operational automation initiatives.

Skills

Enterprise support

Troubleshooting

Analytical thinking

Communication

Education

Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or equivalent

Tools

FIX

MQ

SFTP

XML

Web APIs

Job description

Bloomberg's Enterprise Technology Services (ETS) seeks an Enterprise Technology Specialist – Electronic Trading Support to be a trusted technical partner supporting Bloomberg's electronic trading and enterprise connectivity solutions for some of the world's largest banks, asset managers, hedge funds, exchanges, broker-dealers, and trading firms.

In this role, you will act as a Level 2 escalation point for Bloomberg Technical Support, providing production support for mission critical client