Love-Encore Post-Delivery Tech Concierge

McDaniels Auto Group; Columbia (SC); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

401k options

PTO hours

Comprehensive Subaru certification

Job summary

McDaniels Subaru is seeking a passionate Love-Encore Specialist (Post Delivery) to guide new Subaru owners through all vehicle technologies, from EyeSight to STARLINK. You will schedule one-on-one sessions, conduct personalized redeliveries, and tailor infotainment and driver-assist settings, ensuring a wow experience.

Join a dealership that trains staff on Subaru features, tracks satisfaction, and promotes the Subaru Love Promise.

Qualifications

• Tech-savvy with smartphones and automotive technology.
• Excellent communication and customer-focused approach.
• Willing to work evenings and weekends.
• Valid driver’s license with clean record.

Responsibilities

• Schedule Love-Encore sessions with new Subaru owners.
• Conduct redelivery appointments and demonstrate vehicle technology.
• Customize infotainment and driver-assist settings.
• Educate sales and service teams on Subaru features.
• Handle scheduling, follow-ups, and incentives.
• Track satisfaction and promote Subaru Love Promise.

Skills

Tech-savvy

Communication

Customer service

Valid driver’s license

Automotive tech knowledge

Education

Subaru certification

Tools

Infotainment systems knowledge

Job description

McDaniels Subaru is seeking a passionate Love-Encore Specialist (Post Delivery) to guide new Subaru owners through all vehicle technologies, from EyeSight to STARLINK. You will schedule one-on-one sessions, conduct personalized redeliveries, and tailor infotainment and driver-assist settings, ensuring a wow experience.

Join a dealership that trains staff on Subaru features, tracks satisfaction, and promotes the Subaru Love Promise.