Lounge Supervisor — Guest Experience & Operations

Compass Group, North America; South San Francisco (CA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Job summary

Flik Hospitality Group is seeking a Lounge Supervisor to support unit management and monitor operations to ensure compliance with company, government, and accrediting standards. The role emphasizes customer service, cost-effective management, and adherence to sanitation and safety guidelines.

The successful candidate will have 3-5 years of supervisory experience, a degree or equivalent experience, and strong communication skills to interact with management, clients, customers, and associates.

Qualifications

• Requires Associate’s Degree or comparable experience.
• 3-5 years of relevant experience.
• Supervisory, leadership, management and coaching skills.
• Strong written and verbal communication.
• Ability to multi-task and establish priorities.
• Initiative, sense of urgency, responsibility, flexibility and leadership.

Responsibilities

• Ensures optimal customer service and client satisfaction.
• Provides cost effective management that meets and exceeds stated expectations.
• Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities.
• Follows health, safety and sanitation guidelines for all products.
• Performs other duties as assigned.

Skills

Leadership

Communication

Multi-tasking

Initiative

Flexibility

Education

Associate’s Degree or comparable experience

Job description

Flik Hospitality Group is seeking a Lounge Supervisor to support unit management and monitor operations to ensure compliance with company, government, and accrediting standards. The role emphasizes customer service, cost-effective management, and adherence to sanitation and safety guidelines.

The successful candidate will have 3-5 years of supervisory experience, a degree or equivalent experience, and strong communication skills to interact with management, clients, customers, and associates.