Lounge Server - Guest Experience & Beverage Expert

Hyatt Hotels Corporation; Northern (KY); Hybrid; USD 33,062,000 - 42,706,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

Life Insurance

Pension and 401k

Paid vacation, sick days, and holidays

Paid family bonding time and adoption.

Free room nights after 90 days, and F&

Free meal during the workday

Employee Stock Purchase Plan

Discounts at various retailers

Growth potential locally and across US

Job summary

Hyatt Regency Washington on Capitol Hill is seeking a Lounge Server to join our reimagined Article One Lounge. You will help guests with beverage and food selections while gaining menu knowledge and providing recommendations.

You’ll engage in casual conversation to create an exceptional guest experience in a vibrant setting. We value flexibility to work any day including weekends/holidays between 1:00pm and 1:00am.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Excellent verbal communication and listening skills.
• Friendly, approachable demeanor and strong customer service.
• Ability to read, write, and speak fluent English.
• Availability to work weekends and holidays.
• Experience in hospitality or food and beverage preferred.

Responsibilities

• Assist guests with beverage and food selections.
• Provide menu knowledge and recommendations.
• Assist guests in the lounge and Regency Club areas.
• Maintain a clean, sanitary work environment.
• Engage guests in casual conversation to ensure a memorable experience.

Skills

Customer service

Friendly demeanor

Communication

English fluency

Team player

Attention to detail

Multitasking

POS / cash handling

Job description

Hyatt Regency Washington on Capitol Hill is seeking a Lounge Server to join our reimagined Article One Lounge. You will help guests with beverage and food selections while gaining menu knowledge and providing recommendations.

You’ll engage in casual conversation to create an exceptional guest experience in a vibrant setting. We value flexibility to work any day including weekends/holidays between 1:00pm and 1:00am.