Lounge Server — Guest Experience Pro

Hyatt Regency; Washington (District of Columbia); On-site; USD 13,000 - 19,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

Life Insurance

Pension and 401k

Paid vacation, sick days, and holidays

Paid family bonding time and adoption—

Free room nights after 90 days

Tuition reimbursement

Free meal during the workday

Employee Stock Purchase Plan

Discounts at various retailers

Job summary

Hyatt Regency Washington on Capitol Hill is seeking a Lounge Server to assist guests with beverage and food selections, offer menu recommendations, and support lounge operations in our reimagined Article One Lounge. You will help guests in the Regency Club, maintain a clean, inviting environment, and engage with warmth to create an exceptional experience.

Ideal candidates have strong English communication, a passion for guest service, and the flexibility to work any day, including weekends and

Qualifications

• Customer service orientation for a fast-paced lounge environment.
• Refined verbal communication and warm, professional demeanor.
• Ability to read, write and speak fluent English.
• Comfort with using computer systems and applications.
• Flexibility to work weekends and holidays.

Responsibilities

• Assist guests with beverage and food selections.
• Provide menu knowledge and recommendations.
• Assist guests in the Regency Club and lounge areas.
• Maintain sanitary lounge environment and setup.
• Engage guests with warmth to deliver an exceptional experience.

Skills

Customer service

Verbal communication

Friendly demeanor

English fluency

Guest interaction

Tools

POS systems

Job description

Hyatt Regency Washington on Capitol Hill is seeking a Lounge Server to assist guests with beverage and food selections, offer menu recommendations, and support lounge operations in our reimagined Article One Lounge. You will help guests in the Regency Club, maintain a clean, inviting environment, and engage with warmth to create an exceptional experience.

Ideal candidates have strong English communication, a passion for guest service, and the flexibility to work any day, including weekends and