Server - Article One Lounge (full-time, 1:00p - 1:00a flexibility)

Hyatt Regency; Washington (District of Columbia); On-site; USD 13,000 - 19,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

Life Insurance

Pension and 401k

Paid vacation, sick days, and holidays

Paid family bonding time and adoption—

Free room nights after 90 days

Tuition reimbursement

Free meal during the workday

Employee Stock Purchase Plan

Discounts at various retailers

Job summary

Hyatt Regency Washington on Capitol Hill is seeking a Lounge Server to assist guests with beverage and food selections, offer menu recommendations, and support lounge operations in our reimagined Article One Lounge. You will help guests in the Regency Club, maintain a clean, inviting environment, and engage with warmth to create an exceptional experience.

Ideal candidates have strong English communication, a passion for guest service, and the flexibility to work any day, including weekends and

Qualifications

• Customer service orientation for a fast-paced lounge environment.
• Refined verbal communication and warm, professional demeanor.
• Ability to read, write and speak fluent English.
• Comfort with using computer systems and applications.
• Flexibility to work weekends and holidays.

Responsibilities

• Assist guests with beverage and food selections.
• Provide menu knowledge and recommendations.
• Assist guests in the Regency Club and lounge areas.
• Maintain sanitary lounge environment and setup.
• Engage guests with warmth to deliver an exceptional experience.

Skills

Customer service

Verbal communication

Friendly demeanor

English fluency

Guest interaction

Tools

POS systems

Job description

Organization - Hyatt Regency Washington on Capitol Hill

Join us for this incredible opportunity at the Hyatt Regency Washington on Capitol Hill hotel in our reimagined and renovated Article One Lounge. Not only will you be part of a great team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running!

As a Lounge Server, you will primarily be responsible for assisting guests with their beverage and food selections. The right person will gain menu knowledge and give recommendations from our delicious and fun offerings. Other duties include but are not limited to assisting guests in our Regency Club, general lounge preparation, maintaining a sanitary environment, and other responsibilities to be determined as we open our new spaces. This person will engage in casual conversation with our guests, and the care they show is the key to creating an exceptional experience. We are looking for someone with the flexibility to work any day of the week including weekends and holidays, any time between the hours of 1:00pm - 1:00am.

The hourly rate for this position is $11.7188 per hour, with increases at six months and one year.

Benefits available with this position include:

• Medical / Dental / Vision Insurance
• Life Insurance
• Pension and 401k
• Paid vacation, sick days, and holidays
• Paid family bonding time and adoption assistance

Additional perks include:

• Free room nights after 90 days, discounted and friends & family room rates immediately
• Tuition reimbursement
• Free meal during the workday
• Employee Stock Purchase Plan
• Discounts at various retailers
• Growth potential locally and throughout the country

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal communication skills
• Friendly and approachable demeanor
• Ability to provide outstanding customer service
• Detail-oriented and organized
• Ability to use our computer systems and applications
• Adept at handling a variety of guest interactions with professionalism and warmth
• Serving experience and liquor knowledge is preferred
• Ability to read, write, and speak fluent English
• Must have physical stamina to lift moderate amounts of weight
• Ability to stand for long periods of time
• Availability to work any day of the week including weekends and holidays