Lounge Server

Four Seasons; Miami (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

Employee meals

401(k) retirement plan

Complimentary accommodations

Job summary

Four Seasons Miami seeks a Lounge Server to deliver exceptional beverage and dining experiences in a luxury setting. You will anticipate guest needs, upsell menu options, and maintain seamless service with teammates during busy hours.

The role requires at least two years of fine-dining experience, strong knowledge of food and wine, and excellent English communication. Competitive wages, benefits, and employee perks accompany this position.

Qualifications

• Outgong personality and a can-do approach to tasks.
• Good understanding of food and wine.
• Experience in luxury resort and hotel environments preferred.
• Ability to communicate clearly in English.

Responsibilities

• Provide an enjoyable dining experience through excellence for quality, professionalism, and friendliness.
• Anticipate guest needs, offer suggestions, and respond promptly to requests.
• Assist in clearing and resetting tables according to service standards.
• Maintain knowledge of food and beverage offerings and specifications.
• Work as part of a team and support colleagues and management as needed.

Skills

Outgoing personality

Food & wine knowledge

Luxury resort experience

English proficiency

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue - find the best of both big city adventure and a tropical getaway - arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It's all set against the Miami skyline overlooking the city's fashionable art, dining, and entertainment scenes just minutes from our doorstep.

About the role

The Lounge Server provides exceptional quality and service to Septimo Lounge guests. In this role, you will be tasked with providing an expertly served beverage or dining experience; anticipating the guests' needs and as an expert on the menu options; and delivering memorable guest experiences.

What you will do

• Provide an enjoyable dining experience through excellence for quality, professionalism, and friendliness.


• Anticipate guest needs a d satisfaction; offer suggestions, and respond urgently and appropriately to guest concerns and requests.


• Assist in clearing and resetting tables according to service standards


• Has complete knowledge of food and beverage products and specifications, Clears and resets tables as quickly as possible.


• Operates as a member of a team, helping others and requesting help as needed. Performs other restaurant duties as requested by management.


• Keep all stations supplied with silverware, glassware, share plates, bread plates, placemats, condiments, sugar, coffee, tea, etc.


• Makes sure that the guest's check is completed properly and presented promptly according to std \"


• Ensures that change or charge slip is returned to the guest in a timely manner.


• Communicates the needs of the guests to kitchen and management. Informs management of guests' reactions and comments. Assists management as needed to ensure smooth operation and quality service.


• Controls the amount of alcohol served, so that guests do not become intoxicated.


• Helps promote a safe and clean environment for co-workers and guests.

What you bring

• An outgoing personality and a can-do approach to an assigned task


• High level of understanding and knowledge of food and wine


• Background in Luxury Resort and Hotel considered an asset


• Must be able to work all shifts including, weekends, and holidays.


• Minimum two years fine dining experience.


• Requires oral proficiency in the English Language

What we offer

• Energizing Employee Culture where you are encouraged to be your true self!


• Comprehensive learning and development programs to help you master your craft.


• Inclusive and diverse employee engagement events all year-round.


• Exclusive discount and travel programs with Four Seasons


• Competitive wages and benefits (Medical, Dental, Vision and 401(k) Retirement Plan)


• Complimentary Accommodations at other Four Seasons Hotels and Resorts


• Complimentary Employee Meals


• And so much more!

Work Authorization

Candidates must have valid authorization to work in the United States at the time of application.

Equal Opportunity

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal