Lounge Experience Lead — Assistant Manager

Town Pump Company; Billings (MT); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(K)

Health, Dental, and Vision Insurance

Health Savings

Flex Spending Accounts

paid time off

education reimbursement benefits

Descripción de la vacante

Montana’s Best Casinos in Billings is seeking a motivated Lounge Assistant Manager to lead guest service during shifts and uphold casino operations standards.

You will cover manager tasks when needed, manage payroll, inventories, scheduling, vendor invoicing, and ensure accurate records while working nights, weekends, and holidays. Join a team that values service excellence and compliance with state liquor regulations; benefits include health, retirement, and education reimbursement.

Responsabilidades

• Be accountable for customer service during the shift, accounting decisions consistent with Casino Operations standards, and assist in planning, leadership, organizing, and follow-ups in office procedures, vendor invoicing, data entry, and shortage controls.
• Set the example for coworkers in professionalism, attitude, and teamwork in customer service and casino operations.
• Cover all manager duties in their absence, including payroll, inventories, scheduling, counseling reports, retraining, and machine repairs.
• Handle and screen phone calls, maintain inventory of office supplies, process invoices and audit costs and retail price.
• Prioritize and organize office tasks, safeguard casino assets, control cash funds and inventories, and audit shift reports.
• Complete casino paperwork, daily reports, purchases, inventory adjustments, and payroll records with accuracy.
• Manage vendor controls and invoice handling, liquor orders, deliveries, stocking liquor, and adherence to company standards.
• Maintain accurate liquor pricing for promotions and regulatory compliance, prepare for liquor audits, and perform liquor audits.

Descripción del empleo

Montana’s Best Casinos in Billings is seeking a motivated Lounge Assistant Manager to lead guest service during shifts and uphold casino operations standards.

You will cover manager tasks when needed, manage payroll, inventories, scheduling, vendor invoicing, and ensure accurate records while working nights, weekends, and holidays. Join a team that values service excellence and compliance with state liquor regulations; benefits include health, retirement, and education reimbursement.