Casino Lounge Experience Associate

Town Pump Company; Missoula (MT); On-site; USD 21,000 - 34,000; Full time

Job summary

Montana’s Best Casinos in Missoula is seeking a motivated Lounge Floor Runner to join our team. You will greet guests, support bartenders, and help maintain a clean, welcoming bar atmosphere.

The role emphasizes friendly service, accurate cash handling, and the ability to assist patrons with game-related transactions while upholding safety and casino policies. You will be expected to remember regular customers, restock, manage drink service, assist with payouts for gaming machines when needed,

Responsibilities

• Exceptional customer service, cash handling, and accounting; operating a cash register; stocking, pricing, rotating and displaying bar inventories; housekeeping inside and outside of the casino; efficiently mixing and completing drink orders.
• Provide attentive service to regular customers and monitor legal age requirements; wait on customers at tables and on the gaming floor.
• Wear the uniform, keep a neat appearance, answer calls, greet customers, verify age, and take orders.
• Clean restrooms, dust, wipe windows and floors, empty trash, wash dishes, clean tables and messes.
• Accurately make change and account for cash; stock, price, receive and rotate bar products; change kegs as needed.
• Understand safety policies; use extinguishers and safety equipment; complete casino restroom logs.
• Report personnel issues to the manager and coordinate with maintenance for machine repairs.
• Serve beer from taps, and provide wine, mixed, bottled and draft beverages; distribute drinks and clear glasses.
• Vacuum and mop lounge floors; clean glassware and organize bar displays.
• Handle disruptive customers professionally; document incidents; plan bar menus and requisition liquors and supplies.
• Serve snacks or food to bar patrons; manage payments and cash receipts at the bar.
• Assist patrons with verifying wins; record payouts from gaming machines; complete shift paperwork and balance tills.
• Complete any other duties assigned by management.
• Bartender will follow all policies outlined for runners in this manual.

Job description

Montana’s Best Casinos in Missoula is seeking a motivated Lounge Floor Runner to join our team. You will greet guests, support bartenders, and help maintain a clean, welcoming bar atmosphere.

The role emphasizes friendly service, accurate cash handling, and the ability to assist patrons with game-related transactions while upholding safety and casino policies. You will be expected to remember regular customers, restock, manage drink service, assist with payouts for gaming machines when needed,