Lounge Barista & Guest Experience Specialist

Guest Services, Inc.; Washington (District of Columbia); On-site; USD 28,000 - 34,000; Full time

Job summary

Guest Services, Inc. is seeking a lounge attendant to brew coffee, tea, and specialty drinks while delivering excellent customer care. The role involves greeting guests, taking orders, preparing beverages and foods, and delivering them to customers in a fast-paced lounge environment.

Candidates should have strong customer service and math skills, good sanitation habits, and the ability to communicate issues to management. This on-site position emphasizes safety and quality service.

Qualifications

• Strong sanitation habits.
• Mathematical skills.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.

Responsibilities

• Greet guests and take beverage orders.
• Identify items and costs; tabulate bills using a POS or calculator.
• Prepare drinks and food; deliver to customers.
• Greet customers entering the unit; answer questions about policies.
• Thank each customer.
• Maintain clean and orderly work area; stock supplies.
• Serve other items per unit guidelines.
• Report safety issues to management.

Skills

Customer service

Sanitation

Mathematical skills

Communication

Education

High school diploma or GED preferred

Partial high school education

Job description

Guest Services, Inc. is seeking a lounge attendant to brew coffee, tea, and specialty drinks while delivering excellent customer care. The role involves greeting guests, taking orders, preparing beverages and foods, and delivering them to customers in a fast-paced lounge environment.

Candidates should have strong customer service and math skills, good sanitation habits, and the ability to communicate issues to management. This on-site position emphasizes safety and quality service.