Lot Porter New - Beverly Hills BMW

Sonic Automotive, Inc.; Los Angeles (CA); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

401k

Paid time off

Employee training

Car purchase/lease benefits

Personal concierge service

Job summary

Beverly Hills BMW, a Sonic Automotive family dealership in Los Angeles, CA, is seeking a friendly Lot Porter to help move service vehicles and support traffic flow in the service drive. You will greet customers, assist with parking, and support home deliveries for service clients, with pay between $18 and $20 per hour based on experience.

We offer comprehensive benefits and training, opportunities for growth, and a collaborative team focused on customer satisfaction.

Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude, directs them to the appropriate person or location
• Determines if customers coming into service have an appointment, records name, VIN, tag, mileage, and existing vehicle damage
• Controls service traffic flow, parking and assists with loaner vehicles as needed
• Drives vehicles to and from service lane, service stalls, and parking lot as needed
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt
• Deliver the keys and repair order copies to the appropriate Service Advisor after parking a vehicle
• Assists with home deliveries for service clients
• Notes: All applicants must be authorized to work in the USA

Job description

Lot Porter New - Beverly Hills BMW in Los Angeles, CA at Sonic Automotive

Job Type: Customer Service

Experience: Associate

About

AtBeverly Hills BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Salary: $18 - $20 / hour, based on experience

Job Description

Purpose:

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility, and increase customer convenience and maintaining an orderly service parking area. In addition a more concierge service approach, the service porter will also assist with home deliveries for service clients.

Duties and Responsibilities:

• Greets all customers enteringthe service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
• Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
• Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Makes key tags for vehicles
• Maintains a professional appearance
• Performs other duties as assigned
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
• The requirements listed are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All your information will be kept confidential according to EEO guidelines.

(The Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $18.00 and $20.00.)