Porter - Jaguar Land Rover LA

Sonic Automotive; Los Angeles (CA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Competitive hourly wages

Award-winning training programs

Comprehensive medical and dental benefits

Job summary

A premier automotive dealership in Los Angeles is seeking a Service Porter. The role is vital for streamlining service traffic flow and enhancing customer convenience. Key duties include greeting customers, managing vehicle movements, and maintaining a clean service area. Ideal candidates must demonstrate strong customer service skills and a reliable driving record. Unlock a fulfilling career with competitive hourly wages ranging from $19 to $21, complemented by comprehensive benefits.

Qualifications

• Must be authorized to work in the USA.
• Ability to pass pre-employment testing.
• Professional appearance and attitude.

Responsibilities

• Move service customer vehicles to ensure smooth traffic flow.
• Greet customers and direct them appropriately.
• Control service traffic flow and parking.
• Maintain a clean and safe service drive area.

Skills

Customer service skills

Attention to detail

Ability to drive safely

Job description

Porter - Jaguar Land Rover LA, in Los Angeles, CA at Sonic Automotive

Job Type: Customer Service

Experience: Associate

About

AtJaguar Land Rover LA, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

Purpose:

·The Service Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility, and increase customer convenience and maintaining an orderly service parking area. In addition a more concierge service approach, the service porter will also assist with home deliveries for service clients.

·Greets all customers enteringthe service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location

·Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)

·Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up

·Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation

·Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business

·Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service

·Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot

·Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.

·Drives vehicles to and from service lane, service stalls, and parking lot as needed.

·Makes key tags for vehicles

·Maintains a professional appearance

·Performs other duties as assigned

·Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

·All applicants must be authorized to work in the USA

·All applicants must perform duties and responsibilities in a safe manner

·All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

·The requirements listed are representative of the knowledge, skill, and/or ability required.

·Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All your information will be kept confidential according to EEO guidelines.

(The Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $19.00 and $21.00.)