Lot Porter

DARCARS Automotive Group; Rockville (MD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Short-term and long-term disability plans

Life Insurance

401(k) plan

PTO and paid holidays

Employee discounts

Internal career advancement opportunities

Community service initiatives

Job summary

A well-known automotive dealership in Rockville, Maryland is seeking a Lot Porter/Detailer to ensure smooth operations and exceptional customer service. Key responsibilities include assisting with vehicle flow, maintaining cleanliness, and providing shuttle services. Ideal candidates will have a high school diploma, strong communication skills, and a valid driver’s license. The role involves working outdoors and the potential for internal career advancement, along with a comprehensive benefits package.

Qualifications

• Ability to lift a minimum of 30 lbs.
• Visual acuity that meets Maryland MVA requirements.
• Ability to work outdoors in various weather conditions.

Responsibilities

• Conduct business in a professional manner.
• Greet customers with a smile.
• Direct customers when parking or retrieving vehicles.
• Assist with service write-up and tagging of vehicles.
• Maintain cleanliness of the service area.

Skills

Strong communication skills

Customer service commitment

Ability to operate manual transmission

Education

High school diploma or equivalent (GED)

Job description

Join DARCARS Automotive Group as a Lot Porter/Detailer and help keep our dealership running smoothly while providing outstanding customer service.

Responsibilities

• Conduct business in a professional and ethical manner.
• Greet every customer with a smile.
• Direct customers to their desired destinations when parking or retrieving their vehicles.
• Assist with service write‑up and tagging of customer vehicles.
• Assist with efficient vehicle flow within the dealership as service tickets are generated.
• Assist advisors and technicians by moving client vehicles to and from the shop and providing any other needed support.
• Provide shuttle service to customers when requested.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.
• Maintain cleanliness of the service area, keeping floors clean and dry as necessary.
• Responsible for garbage removal.
• Clean driveway and walkways, removing debris, ice, and snow as necessary.
• Comply with DARCARS policies and procedures.
• Perform other duties as assigned.

Qualifications

• Strong communication skills with both customers and DARCARS employees.
• Demonstrated commitment to customer service.
• High school diploma or equivalent (GED).
• Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, and converse comfortably with customers.
• Ability to lift a minimum of 30 lbs.
• Visual acuity that meets Maryland MVA requirements for operating company and customer vehicles.
• Ability to work outdoors and on your feet for extended periods of time in various weather conditions.
• Preference for experience operating a manual transmission.
• Minimum age eighteen years.
• Valid driver's license and safe driving record.
• Ability to pass a pre‑employment background screening.

Benefits

• Short‑term and long‑term disability plans.
• Life Insurance.
• 401(k) plan.
• PTO and paid holidays.
• Employee discounts on vehicle purchases, parts, and service repairs.
• Internal career advancement opportunities.
• Opportunities to join community service initiatives.

Equal Opportunity Employer

DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.