Lot Operations Specialist II (Manheim)

Cox Enterprises; Carleton (MI); Sur place; USD 21 000 - 31 000; Plein temps

Avantages offerts par ce poste

Paid time off

seven paid holidays

Bereavement leave

Time off to vote

Jury duty leave

Volunteer time off

Military leave

Parental leave

Résumé du poste

Cox Enterprises is seeking a Lot Operations Supervisor to direct the daily vehicle check-in area, coordinating drivers and workflows to ensure efficient movements and accurate staging. The role emphasizes safety, customer service, and leadership of lot operations staff.

The position requires a high school diploma or GED with 3 years of related experience, or an equivalent combination of education and experience.

Qualifications

• High School Diploma or GED with 3 years of related work experience.
• Any degree or certification above a High School Diploma/GED plus 1 year of related work experience.
• 5 years of related work experience.

Responsabilités

• Direct the daily operation of the vehicle check-in area by leading and coordinating drivers.
• Ensure efficient lot operation by coordinating vehicle movement from check-in to sale staging.
• Oversee incoming vehicles to be received, stocked-in, numbered and parked correctly.
• Provide quality service and interact with customers to resolve problems.
• Inspect and maintain lot operations equipment and ensure it is functional.
• Supervise lot operations staff: schedules, workflows, duties, and accuracy.

Connaissances

Customer service

Leadership

Safety awareness

Formation

High School Diploma/GED

Description du poste

Job Responsibilities:

• Direct the daily operation of the vehicle check-in area by leading and coordinating the activities and the workflow of the drivers.
• Ensure efficient lot operation by coordinating the movement of vehicles from check-in to the sale staging.
• Oversee and ensure that incoming vehicles are received, stocked-in, numerated and parked in the proper areas.
• Provide quality service and interact with customers to resolve any problems that may occur.
• Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.
• Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and monitoring work for accuracy and conformance to policies and procedures.
• Assist Supervisor in counseling and disciplining employees as necessary. Under the direction of the Supervisor, plan, monitor and evaluate employee job performance, and assist manager in conducting performance appraisals
• Organize and maintain the placement of vehicles within the designated zone or move area to the defined standard established by lot operations leadership.
• On a daily basis utilize information from the Supervisor and Lot Ops dashboards to make move decisions to stage their assigned zone area.
• Responsible for continuous improvement efforts relating to the safety and efficient movement of vehicles in and out of their assigned zone area.
• Move vehicles and stage them in a safe arrangement to their proper work destinations to eliminate multiple drop-off points and less than full loads.
• Confirm that all vehicles can operate safely and engage service and tow teams when inoperable vehicles are found.
• Label vehicles with the sale and routing labels to maintain accurate movements and eliminate the need for crew leaders to print and label staged units before transport.
• Communicate with crew leaders and managers regarding the status of inventory levels within the defined move area and make the decision of what is a priority.
• Set an example in behavior by championing Cox/Manheim values and ensuring that all employees are treated with respect.
• Implement all company policies and procedures related to employee and customer conduct.
• Be a visible representation of Manheim's safety commitment by following all safety and health procedures and modeling the behaviors related to these directives.
• Perform other duties as assigned by management.

Minimum Qualifications:

• High School Diploma/GED plus 3 years of related work experience, OR any degree or certification above a High School Diploma/GED plus 1 year of related work experience, OR 5 years of related work experience.
• Safe drivers needed; valid driver's license required.

Shift - Monday - Friday, 2pm - 10:30 pm

USD 15.10 - 22.69 per hour

Compensation:

Hourly pay rate is in the range of $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets