Lost & Found Agent — Airport Operations

Hallmark Aviation Services; San Francisco (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision (voluntary)

401k matching

Paid training

Travel perks

Job summary

Hallmark Aviation Services is hiring friendly, motivated customer service agents to support domestic and international airline clients at San Francisco International Airport. This entry-level position offers paid training, opportunities for advancement, and a dynamic workplace.

You'll rotate through various airport areas, interact with high-profile passengers, and collaborate with airline personnel to ensure a smooth travel experience.

Qualifications

• At least 18 years old with a High School Diploma or GED.
• Valid US work authorization.
• Able to speak, read and write in English.
• Flexible schedule to work weekends, holidays & overtime.
• Basic Math Skills: Adding, Subtracting, Division, and Multiplying.
• Computer literate.
• Common sense and organized.
• Mental capacity to make quick and rational decisions.
• Effective communication skills and good listening skills. Able to multi-task and carry out duties in a fast-paced environment.

Responsibilities

• Assist customers during business hours by operating Walk up Window and answering phones.
• Inputting required information into the Lost and Found system; verify information before release.
• Research and verify validity of all information; collect lost items from terminals and airport areas.
• Photograph and log items; secure items in a lockable container; move goods in and out of secured lockers.

Skills

Customer service

Communication

Multitasking

Decision making

English proficiency

Education

High School Diploma or GED

Tools

Lost and Found Software

Job description

Hallmark Aviation Services is hiring friendly, motivated customer service agents to support domestic and international airline clients at San Francisco International Airport. This entry-level position offers paid training, opportunities for advancement, and a dynamic workplace.

You'll rotate through various airport areas, interact with high-profile passengers, and collaborate with airline personnel to ensure a smooth travel experience.