Airport Lost & Found — Customer Experience Agent

Orlando International; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Orlando International is seeking a Customer Service Representative for the Lost and Found unit. You will receive, secure, and return lost items found at the airport, ensuring safe and orderly handling while engaging with diverse airport stakeholders.

The role emphasizes strong customer service within a busy airport setting, interacting with teams across departments to locate owners and resolve inquiries.

Responsibilities

• Receive, secure and return lost items found at Orlando International Airport in a safe, accurate and orderly manner.
• Interact with airport stakeholders across departments to locate owners and resolve inquiries.
• Provide exceptional customer service to all airport patrons in a fast-paced environment.

Job description

Orlando International is seeking a Customer Service Representative for the Lost and Found unit. You will receive, secure, and return lost items found at the airport, ensuring safe and orderly handling while engaging with diverse airport stakeholders.

The role emphasizes strong customer service within a busy airport setting, interacting with teams across departments to locate owners and resolve inquiries.