Loss Prevention Supervisor - Lead, Train & Protect Profits

Kohl's; Madison (WI); Vor Ort; USD 2.617.000 - 2.686.000; Vollzeit

Zusammenfassung

Kohl's is hiring a Loss Prevention Supervisor in Madison, WI to improve profitability by deterring external theft, handling internal investigations, and reducing shortages. You will train and lead Loss Prevention teams, build partnerships with store leadership and law enforcement, and ensure compliance with Kohl's policies.

The role requires strong communication, independence, and decision-making with a focus on safeguarding assets while maintaining customer service standards.

Qualifikationen

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Aufgaben

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs that address theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures.
• Partners with store personnel to address opportunities for improvement.
• Work to create a culture of honesty and impression of control in the store.
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations).
• Maintain customer service awareness.
• Act as a representative on behalf of Kohl's on legal proceedings as needed.
• Additional tasks may be assigned

Kenntnisse

Communication

Independent work

Customer service

Decision making

Confidentiality

Detail oriented

Jobbeschreibung

Kohl's is hiring a Loss Prevention Supervisor in Madison, WI to improve profitability by deterring external theft, handling internal investigations, and reducing shortages. You will train and lead Loss Prevention teams, build partnerships with store leadership and law enforcement, and ensure compliance with Kohl's policies.

The role requires strong communication, independence, and decision-making with a focus on safeguarding assets while maintaining customer service standards.