Loss Prevention Supervisor: Lead Theft Deterrence & Investigations

Kohl's; Shirley (AR); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Body camera usage

Job summary

Kohl’s is seeking a Loss Prevention Supervisor to strengthen store profitability by deterring external theft, leading investigations, and coordinating training across teams. The role emphasizes partnerships with store leadership, law enforcement, and network groups to reduce shortages.

You will supervise LP staff, uphold confidentiality, and maintain a customer-focused store environment while complying with policies and procedures.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Identify external and internal theft trends within assigned location(s)
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure
• Implement store awareness programs that address theft, safety, inventory and shortage control
• Effectively identify and communicate potential shortage opportunities to all leaders
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl’s policies and procedures
• Partners with store personnel to address opportunities for improvement
• Work to create a culture of honesty and impression of control in the store
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations)
• Maintain customer service awareness
• Act as a representative on behalf of Kohl’s on legal proceedings as needed
• Additional tasks may be assigned

Skills

Interpersonal skills

Written communication

Independent work

Customer service

Decision making

Confidentiality

Detail oriented

Tools

Surveillance systems

Google Suite

Various computer programs

Job description

Kohl’s is seeking a Loss Prevention Supervisor to strengthen store profitability by deterring external theft, leading investigations, and coordinating training across teams. The role emphasizes partnerships with store leadership, law enforcement, and network groups to reduce shortages.

You will supervise LP staff, uphold confidentiality, and maintain a customer-focused store environment while complying with policies and procedures.