Loss Prevention Supervisor: Drive Store Profit & Security

Kohl's; Wilmington (DE); On-site; USD 25,000 - 30,000; Full time

Job summary

Kohl’s is seeking a Loss Prevention Supervisor to enhance store profitability by deterring theft, conducting investigations, and reducing shortages. You’ll train associates, lead teams, and partner with leaders, law enforcement, and local groups to strengthen controls.

Responsibilities include identifying theft trends, executing prevention strategies, audits, and maintaining customer service focus while aligning with Kohl’s policies across assigned locations.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs that address theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl’s policies and procedures.
• Partners with store personnel to address opportunities for improvement.
• Work to create a culture of honesty and impression of control in the store.
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations).
• Maintain customer service awareness.
• Act as a representative on behalf of Kohl’s on legal proceedings as needed.
• Additional tasks may be assigned.

Skills

Interpersonal communication

Written communication

Independent work

Customer service

Decision making

Confidentiality

Job description

Kohl’s is seeking a Loss Prevention Supervisor to enhance store profitability by deterring theft, conducting investigations, and reducing shortages. You’ll train associates, lead teams, and partner with leaders, law enforcement, and local groups to strengthen controls.

Responsibilities include identifying theft trends, executing prevention strategies, audits, and maintaining customer service focus while aligning with Kohl’s policies across assigned locations.