Loss Prevention Supervisor: Lead, Detect & Deter Shrink

Kohl's; Huntersville (NC); On-site; USD 23,419 - 31,684; Full time

Job summary

Kohl’s is seeking a Loss Prevention Supervisor to reduce shrink and protect profitability at a Huntersville, NC location. The role focuses on external and internal theft deterrence, investigations, and operational shortage control, with training for associates and collaboration with store leaders, law enforcement, and local networks.

You will lead theft-prevention initiatives, conduct audits, and guide LP staff across select stores while maintaining strong customer service and confidentiality.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs that address theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures.
• Partners with store personnel to address opportunities for improvement.
• Work to create a culture of honesty and impression of control in the store.
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations).
• Maintain customer service awareness.
• Act as a representative on behalf of Kohl’s on legal proceedings as needed.
• Additional tasks may be assigned

Skills

Interpersonal communication

Written communication

Customer service

Decision making

Confidentiality

Detail-oriented

Job description

Kohl’s is seeking a Loss Prevention Supervisor to reduce shrink and protect profitability at a Huntersville, NC location. The role focuses on external and internal theft deterrence, investigations, and operational shortage control, with training for associates and collaboration with store leaders, law enforcement, and local networks.

You will lead theft-prevention initiatives, conduct audits, and guide LP staff across select stores while maintaining strong customer service and confidentiality.