Loss Prevention Supervisor | Drive Profit & Security

FashionUnited; Burlington (NC); On-site; USD 32,373 - 50,213; Full time

Benefits offered by this job

Health benefits

401k plan

Discount programs

Job summary

Kohl’s in Burlington, NC seeks a Loss Prevention Supervisor to improve profitability by deterring theft, leading investigations, and educating associates. You will build partnerships with store leaders, law enforcement, and local networks to reduce shortages and strengthen operations.

Responsibilities include conducting audits, training staff, maintaining customer service, and representing Kohl’s in legal matters when needed.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Excellent attention to detail.
• The use of Body Worn Cameras is required for daily responsibilities.
• Preferred: Experience in Loss Prevention, security, law enforcement or retail.
• Knowledge of surveillance and basic CCTV systems.
• Knowledge of or ability to learn programs in Google Suite and various other computer programs.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs that address theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures.
• Partners with store personnel to address opportunities for improvement.
• Work to create a culture of honesty and impression of control in the store.
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations).
• Maintain customer service awareness.
• Act as a representative on behalf of Kohl’s on legal proceedings as needed.
• Additional tasks may be assigned.

Skills

Interpersonal skills

Written communication

Independent work

Customer service

Decision making

Confidential handling

Attention to detail

Body worn cameras

Experience in Loss Prevention

Knowledge of surveillance/CCTV

Knowledge of Google Suite

Job description

Kohl’s in Burlington, NC seeks a Loss Prevention Supervisor to improve profitability by deterring theft, leading investigations, and educating associates. You will build partnerships with store leaders, law enforcement, and local networks to reduce shortages and strengthen operations.

Responsibilities include conducting audits, training staff, maintaining customer service, and representing Kohl’s in legal matters when needed.