Loss Prevention Specialist: Protect & Engage Customers

Ross Stores, Inc.; Sioux City (IA); On-site; USD 38,000 - 46,000; Full time

Job summary

Ross Stores, Inc. is seeking a Loss Prevention Specialist to provide a visible presence at store entrances/exits, deter theft, and maintain a safe environment for associates and customers.

You will monitor the floor and partner with store leadership to apply Loss Prevention directives while upholding Ross's standards. The ideal candidate communicates well, delivers excellent customer service, and resolves conflicts calmly.

Qualifications

• High school diploma or equivalent required; AA degree preferred.
• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.

Responsibilities

• Provides visible command presence at entrances/exits and on the sales floor.
• Monitors for suspicious activity and enforces safety procedures.
• Assists Store Leadership in applying Loss Prevention directives.
• Engages with Associates and Customers to deter theft and minimize shortage.

Skills

Customer service

Communication

Conflict resolution

Teamwork

Attention to detail

Education

High School diploma or equivalent

AA degree preferred

Tools

Active Security Guard License

Security training

Job description

Ross Stores, Inc. is seeking a Loss Prevention Specialist to provide a visible presence at store entrances/exits, deter theft, and maintain a safe environment for associates and customers.

You will monitor the floor and partner with store leadership to apply Loss Prevention directives while upholding Ross's standards. The ideal candidate communicates well, delivers excellent customer service, and resolves conflicts calmly.