Loss Prevention Specialist - Protect Assets, Elevate Experience

Golf Galaxy; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Specialist - Loss Prevention to protect assets and uphold store policies while delivering a safe, trusted shopping experience for athletes. You will engage teammates and customers, apply loss prevention procedures, assist with onboarding and training, and support store operations to ensure an outstanding athlete experience on every shift.

This role emphasizes integrity, accountability, and teamwork as you maintain compliance with safety standards and conduct

Qualifications

• High School Diploma or equivalent required.
• 1–3 years of retail or customer-facing experience preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide knowledgeable information about products and services.
• Assists with onboarding and training of new and existing team members, serving as subject matter expert in designated store processes.
• Maintains an athlete-first mindset while ensuring products are ready for purchase and customers are engaged on their terms.
• Upholds merchandising and presentation standards per floor set plans, signage, price changes, and inventory replenishment.
• Promotes customer participation in programs like loyalty, warranty sales, and credit programs.
• Ensures a respectful store environment, adheres to safety, loss prevention, and SOPs, and complies with external laws and guidelines.

Skills

Loss prevention

Customer service

Teamwork

Retail knowledge

Education

High School Diploma or equivalent

Job description

DICK'S Sporting Goods is seeking a Specialist - Loss Prevention to protect assets and uphold store policies while delivering a safe, trusted shopping experience for athletes. You will engage teammates and customers, apply loss prevention procedures, assist with onboarding and training, and support store operations to ensure an outstanding athlete experience on every shift.

This role emphasizes integrity, accountability, and teamwork as you maintain compliance with safety standards and conduct