Loss Prevention Specialist: Deterrence & Investigations

Kohl's Corp.; Woodland Park (NJ); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

PTO

Parental Leave

Health/Dental/Vision

Job summary

Kohl's is seeking a Loss Prevention Officer in Woodland Park, NJ to deter external theft, support internal investigations, and drive shortage reduction. You will collaborate with store teams, law enforcement, and local groups to safeguard assets and maintain safety.

The role requires monitoring activities, documenting cases, and assisting in legal matters as needed. The position emphasizes customer service and discretion in handling confidential information.

Qualifications

• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company's best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Create partnerships with store, law enforcement, and local network groups.
• Monitor customer and associate activities to prevent theft and recover merchandise per company guidelines.
• Conduct surveillance of external theft using CCTV.
• Assist in internal theft investigations per company guidelines.
• Maintain all external and internal theft case records per Kohl's standards.
• Represent Kohl's in legal proceedings as needed.
• Inform Supervisors and Store Management of shortage control opportunities.
• Monitor store alarm and EAS systems.
• Support Loss Prevention awareness in the store.
• Additional tasks may be assigned.

Job description

Kohl's is seeking a Loss Prevention Officer in Woodland Park, NJ to deter external theft, support internal investigations, and drive shortage reduction. You will collaborate with store teams, law enforcement, and local groups to safeguard assets and maintain safety.

The role requires monitoring activities, documenting cases, and assisting in legal matters as needed. The position emphasizes customer service and discretion in handling confidential information.