Evening Loss Prevention Specialist | Protect Profit

Kohl's Corp.; Winston-Salem (NC); On-site; USD 19,000 - 22,000; Full time

Job summary

Kohl's is seeking a Loss Prevention Officer in Winston-Salem, NC to deter theft and support investigations. The role emphasizes collaboration with store teams, law enforcement, and local networks to reduce shortages and protect merchandise.

Primary duties include surveillance, incident documentation, and contributing to loss prevention programs in-store. Attention to detail, discretion, and customer service excellence are required.

Qualifications

• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented

Responsibilities

• Create partnerships with store, law enforcement, and local network groups.
• Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines.
• Conduct surveillance of external theft using CCTV surveillance equipment.
• Assist in internal theft investigations in compliance with Company Guidelines.
• Accurately complete and maintain all external and internal theft investigation case records according to Kohl’s standards.
• Act as a representative on behalf of Kohl’s on legal proceedings as needed.
• Inform Supervisors and Store Management of shortage control opportunities.
• Monitor store alarm system and EAS system.
• Support Loss Prevention awareness in the store.
• Additional tasks may be assigned

Skills

Customer service

Independent work

Decision making

Detail oriented

Confidentiality

Job description

Kohl's is seeking a Loss Prevention Officer in Winston-Salem, NC to deter theft and support investigations. The role emphasizes collaboration with store teams, law enforcement, and local networks to reduce shortages and protect merchandise.

Primary duties include surveillance, incident documentation, and contributing to loss prevention programs in-store. Attention to detail, discretion, and customer service excellence are required.