Loss Prevention Leader & Investigator

Kohl's Corp.; Coon Rapids (MN); On-site; USD 27,000 - 42,000; Full time

Job summary

Kohl’s in Minnesota is seeking a Loss Prevention Supervisor to strengthen profitability by executing programs around external theft deterrence, internal investigations, and shortage control. You will train associates, lead teams, and partner with store leaders, law enforcement, and local groups to reduce shortages.

You will identify theft trends, implement awareness programs, conduct operational audits, and maintain customer service while ensuring policy compliance.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and investigations to reduce exposure.
• Implement store awareness programs addressing theft, safety and stock control.
• Communicate shortage opportunities to leaders.
• Conduct security audits and store inspections for policy compliance.
• Partner with store personnel for improvements.
• Build a culture of honesty and control.
• Recruit and train Loss Prevention staff; supervise team at select locations.
• Maintain customer service focus.
• Represent Kohl’s on legal proceedings as needed.

Skills

Interpersonal skills

Written communication

Independent work

Customer service

Decision making

Confidentiality

Detail oriented

Loss Prevention experience

Security

Job description

Kohl’s in Minnesota is seeking a Loss Prevention Supervisor to strengthen profitability by executing programs around external theft deterrence, internal investigations, and shortage control. You will train associates, lead teams, and partner with store leaders, law enforcement, and local groups to reduce shortages.

You will identify theft trends, implement awareness programs, conduct operational audits, and maintain customer service while ensuring policy compliance.