Loss Prevention & Safety Ambassador

Ross Stores; Pasadena (CA); On-site; USD 25,540 - 26,229; Full time

Job summary

Ross Stores in Pasadena, California, seeks a Loss Prevention Specialist to ensure a safe shopping experience by mitigating theft and fraud. Responsibilities include maintaining a visible presence at store entrances, monitoring suspicious activity, and providing excellent customer service. The ideal candidate will possess strong communication skills and retail supervisory experience, with a commitment to safety and teamwork. This role offers critical support in our mission to protect the Ross treasure and ensure customer satisfaction.

Qualifications

• High School education or equivalent required.
• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.

Responsibilities

• Mitigate theft and fraud while maintaining a safe environment.
• Provide visible presence and great customer service at entrances/exits.
• Monitor potential theft by identifying suspicious behavior.

Skills

Strong communication skills

Excellent Customer service skills

Ability to work in a fast-paced environment

Demonstrated ability to build relationships

Proven ability to resolve conflict

Education

High School education or equivalent

AA degree preferred

Tools

Active Security Guard License

Job description

Ross Stores in Pasadena, California, seeks a Loss Prevention Specialist to ensure a safe shopping experience by mitigating theft and fraud. Responsibilities include maintaining a visible presence at store entrances, monitoring suspicious activity, and providing excellent customer service. The ideal candidate will possess strong communication skills and retail supervisory experience, with a commitment to safety and teamwork. This role offers critical support in our mission to protect the Ross treasure and ensure customer satisfaction.