Loss Prevention & Customer Safety Specialist

Ross Stores, Inc.; Spring (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Ross Stores, Inc. in Spring, Texas seeks a Loss Prevention Specialist to provide a visible presence at store entrances and sales floors to mitigate theft while ensuring a safe environment for both Associates and Customers. Responsibilities include greeting Customers, monitoring for suspicious behavior, and adhering to loss prevention policies. Ideal candidates will possess strong communication and customer service skills, with a preference for those with retail supervision experience. This role is critical in maintaining compliance with safety standards and protecting the Ross brand.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.

Responsibilities

• Provides visible presence at Store entrances/exits to deter theft.
• Partners with Store Leadership to ensure compliance with Loss Prevention directives.
• Maintains a professional appearance according to Company dress code.

Skills

Strong communication skills

Excellent customer service skills

Ability to work effectively in a fast-paced environment

Proven ability to effectively resolve conflict

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores, Inc. in Spring, Texas seeks a Loss Prevention Specialist to provide a visible presence at store entrances and sales floors to mitigate theft while ensuring a safe environment for both Associates and Customers. Responsibilities include greeting Customers, monitoring for suspicious behavior, and adhering to loss prevention policies. Ideal candidates will possess strong communication and customer service skills, with a preference for those with retail supervision experience. This role is critical in maintaining compliance with safety standards and protecting the Ross brand.