Loss Prevention & Customer Safety Specialist

Ross Stores; Pasadena (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Ross Stores is looking for a Loss Prevention Specialist in Pasadena, Texas, to maintain a safe environment for associates and customers while mitigating theft and fraud. The successful candidate will provide a visible presence at store entrances, address potential theft indicators, and collaborate with Store Leadership on loss prevention strategies. Required skills include strong communication and customer service abilities, along with prior retail supervisor experience and a High School diploma. The role offers the opportunity to embody the company's commitment to safety and customer engagement.

Qualifications

• 1 year retail supervisor experience preferred.
• 1 year loss prevention/security training preferred.
• Active Security Guard License preferred.

Responsibilities

• Provide visible presence at store entrances/exits to prevent theft.
• Partner with Store Leadership to comply with Loss Prevention directives.
• Monitor sales floor for suspicious behavior and theft indicators.

Skills

Strong communication skills

Excellent Customer service skills

Ability to work effectively in a fast-paced environment

Demonstrated ability to build and maintain relationships

Education

High School education or equivalent

AA degree

Job description

Ross Stores is looking for a Loss Prevention Specialist in Pasadena, Texas, to maintain a safe environment for associates and customers while mitigating theft and fraud. The successful candidate will provide a visible presence at store entrances, address potential theft indicators, and collaborate with Store Leadership on loss prevention strategies. Required skills include strong communication and customer service abilities, along with prior retail supervisor experience and a High School diploma. The role offers the opportunity to embody the company's commitment to safety and customer engagement.