Loss Prevention & Customer Safety Specialist

Ross Stores, Inc.; San Marcos (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Ross Stores, Inc. in San Marcos, Texas is looking for a Loss Prevention Specialist who ensures a secure environment for customers and associates while maintaining a visible presence to deter theft. Responsibilities include monitoring entrances, providing exceptional customer service, and ensuring compliance with company policies. Strong communication skills and prior retail experience are preferred. This role demands a commitment to safety and the company’s core values. Join a diverse team dedicated to excellence in service and community support.

Qualifications

• 1+ year retail supervisor experience or similar training preferred.
• 1+ year loss prevention/security training preferred.
• Active Security Guard License preferred.
• Ability to work effectively in a fast‑paced environment.

Responsibilities

• Provide a visible presence at Store entrances/exits to mitigate theft and fraud.
• Ensure compliance with Loss Prevention directives.
• Maintain a safe and secure environment for Associates and Customers.

Skills

Communication skills

Customer service skills

Conflict resolution

Building relationships

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores, Inc. in San Marcos, Texas is looking for a Loss Prevention Specialist who ensures a secure environment for customers and associates while maintaining a visible presence to deter theft. Responsibilities include monitoring entrances, providing exceptional customer service, and ensuring compliance with company policies. Strong communication skills and prior retail experience are preferred. This role demands a commitment to safety and the company’s core values. Join a diverse team dedicated to excellence in service and community support.