Loss Prevention Lead: Deterrence, Audits & Training

Kohl's; Wilmington (DE); On-site; USD 24,000 - 34,000; Full time

Job summary

Kohl's is hiring a Loss Prevention Supervisor in the United States. You will help protect company profitability by implementing external theft deterrence, leading internal investigations, and reducing shortages.

The role involves training associates, partnering with store leaders and law enforcement, and driving awareness programs across coverage locations. You will recruit and mentor Loss Prevention staff, supervise LP Officers and Service Specialists at select stores, and ensure adherence to

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Excellent customer service abilities.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented and thorough.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs addressing theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and security inspections to ensure policy compliance.
• Partner with store personnel to address opportunities for improvement.
• Foster a culture of honesty and control in the store.
• Recruit and train Loss Prevention Associates; supervise LP Officers & Specialists (locations).
• Maintain customer service awareness.
• Represent Kohl’s in legal proceedings as needed.
• Additional tasks may be assigned.

Skills

Interpersonal skills

Written communication

Independent work

Customer service

Decision making

Confidentiality

Detail oriented

Job description

Kohl's is hiring a Loss Prevention Supervisor in the United States. You will help protect company profitability by implementing external theft deterrence, leading internal investigations, and reducing shortages.

The role involves training associates, partnering with store leaders and law enforcement, and driving awareness programs across coverage locations. You will recruit and mentor Loss Prevention staff, supervise LP Officers and Service Specialists at select stores, and ensure adherence to