Loss Prevention & Guest Experience Leader

Ross Stores; Tulsa (OK); On-site; USD 30,000 - 45,000; Full time

Job summary

Ross Stores in Tulsa, Oklahoma is seeking a General Purpose employee to ensure a safe and secure environment for associates and customers. The role entails greeting customers, monitoring theft indicators, and collaborating with store leadership on loss prevention initiatives.

The ideal candidate will possess strong communication skills, a high school diploma, and experience in retail or loss prevention. This position offers opportunities for career growth and operates in a fast-paced environment.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active security guard license preferred.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Provides a visible presence at Store entrances and exits.
• Practices safe behaviors and assists store leadership.
• Provides excellent customer service by greeting customers.
• Monitors entrances and exits for suspicious behavior.
• Increases store awareness of effective processes to minimize shortage.

Skills

Customer service skills

Communication skills

Ability to build relationships

Conflict resolution

Education

High school education or equivalent

AA degree preferred

Job description

Ross Stores in Tulsa, Oklahoma is seeking a General Purpose employee to ensure a safe and secure environment for associates and customers. The role entails greeting customers, monitoring theft indicators, and collaborating with store leadership on loss prevention initiatives.

The ideal candidate will possess strong communication skills, a high school diploma, and experience in retail or loss prevention. This position offers opportunities for career growth and operates in a fast-paced environment.