Loss Prevention & Guest Experience Leader

Ross Stores (old); Gainesville (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

Ross Stores in Gainesville, Georgia, is hiring for a General Purpose position focused on providing a secure environment for customers and associates. Responsibilities include ensuring compliance with theft prevention protocols and delivering excellent customer service. The ideal candidate will have a high school education, loss prevention training, and strong communication skills. This position requires the ability to work in a fast-paced environment and is essential for minimizing operational shortages.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active security guard license preferred.

Responsibilities

• Provides visible presence at store entrances and exits.
• Monitors Code 50 package inspection policy.
• Greets customers and ensures a safe environment.

Skills

Strong communication skills

Excellent customer service skills

Ability to build and maintain relationships

Conflict resolution

Education

High school education or equivalent

AA degree preferred

Job description

Ross Stores in Gainesville, Georgia, is hiring for a General Purpose position focused on providing a secure environment for customers and associates. Responsibilities include ensuring compliance with theft prevention protocols and delivering excellent customer service. The ideal candidate will have a high school education, loss prevention training, and strong communication skills. This position requires the ability to work in a fast-paced environment and is essential for minimizing operational shortages.