Loss Prevention & Guest Experience Leader

Ross Stores; Oakland Park (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Ross Stores is seeking a General Purpose Specialist in Oakland Park, Florida. The role focuses on maintaining a safe environment by providing a visible presence at store entrances and exits, mitigating theft and fraud. Candidates should have strong communication skills, customer service abilities, and retail experience. Responsibilities include monitoring for suspicious behavior and educating staff on loss prevention. The position offers potential for career growth in a supportive environment.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active security guard license preferred.

Responsibilities

• Provides a visible presence at Store entrances and exits.
• Monitors entrances, exits and the sales floor for suspicious behavior.
• Trains and educates associates on shortage reduction initiatives.

Skills

Strong communication skills

Excellent customer service skills

Ability to work effectively in a fast-paced environment

Proven ability to resolve conflict

Education

High school education or equivalent

AA degree preferred

Job description

Ross Stores is seeking a General Purpose Specialist in Oakland Park, Florida. The role focuses on maintaining a safe environment by providing a visible presence at store entrances and exits, mitigating theft and fraud. Candidates should have strong communication skills, customer service abilities, and retail experience. Responsibilities include monitoring for suspicious behavior and educating staff on loss prevention. The position offers potential for career growth in a supportive environment.