Loss Prevention & Guest Experience Leader

Ross Stores (old); Deerfield Beach (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Ross Stores in Deerfield Beach, Florida is hiring a Specialist to maintain a safe environment for associates and customers. The role involves greeting customers, monitoring for theft, and ensuring compliance with company policies. Qualifications include a high school diploma, customer service skills, and experience in retail or loss prevention. This position requires active license preference, strong communication abilities, and the capability to adapt in a fast-paced setting.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active security guard license preferred.

Responsibilities

• Provides a visible presence at Store entrances and exits.
• Greets customers and provides excellent service.
• Monitors entrances and sales floor for suspicious behavior.
• Trains associates on shortage reduction initiatives.

Skills

Communication skills

Customer service skills

Ability to resolve conflict

Fast-paced environment adaptability

Education

High school education or equivalent

AA degree preferred

Job description

Ross Stores in Deerfield Beach, Florida is hiring a Specialist to maintain a safe environment for associates and customers. The role involves greeting customers, monitoring for theft, and ensuring compliance with company policies. Qualifications include a high school diploma, customer service skills, and experience in retail or loss prevention. This position requires active license preference, strong communication abilities, and the capability to adapt in a fast-paced setting.