Loss Prevention & Guest Experience Leader

Ross Stores (old); Burleson (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Ross Stores is seeking a General Purpose Specialist in Burleson, Texas. This entry-level role focuses on maintaining a safe environment, mitigating theft and fraud, and delivering exceptional customer service. The ideal candidate will have a high school diploma, retail supervisory experience, and strong communication skills. Responsibilities include monitoring store activity, training associates, and ensuring compliance with loss prevention protocols. A professional appearance is required, and an active security guard license is preferred.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active security guard license preferred.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Monitor entrances, exits, and sales floor for suspicious behavior.
• Provide visible command presence at store entrances and exits.
• Train and educate associates on shortage reduction initiatives.

Skills

Strong communication skills

Excellent customer service skills

Ability to build and maintain relationships

Conflict resolution

Education

High school education or equivalent

AA degree preferred

Job description

Ross Stores is seeking a General Purpose Specialist in Burleson, Texas. This entry-level role focuses on maintaining a safe environment, mitigating theft and fraud, and delivering exceptional customer service. The ideal candidate will have a high school diploma, retail supervisory experience, and strong communication skills. Responsibilities include monitoring store activity, training associates, and ensuring compliance with loss prevention protocols. A professional appearance is required, and an active security guard license is preferred.