Loss Prevention & Guest Experience Leader

Ross Stores; San Antonio (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Ross Stores is seeking a General Purpose Specialist in San Antonio, Texas. This role includes providing a visible presence at store entrances, mitigating theft and fraud, and maintaining a secure environment for associates and customers. Candidates should have a high school education, retail supervisor experience, and strong communication skills. The position offers opportunities to enhance customer service and engage in loss prevention initiatives. A professional appearance per the dress code is essential.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active security guard license preferred.

Responsibilities

• Provides a visible presence at Store entrances and exits.
• Monitors the Code 50 package inspection policy.
• Trains and educates associates on shortage reduction initiatives.

Skills

Strong communication skills

Excellent customer service skills

Ability to build and maintain relationships

Proven ability to resolve conflict

Education

High school education or equivalent

AA degree preferred

Job description

Ross Stores is seeking a General Purpose Specialist in San Antonio, Texas. This role includes providing a visible presence at store entrances, mitigating theft and fraud, and maintaining a secure environment for associates and customers. Candidates should have a high school education, retail supervisor experience, and strong communication skills. The position offers opportunities to enhance customer service and engage in loss prevention initiatives. A professional appearance per the dress code is essential.