Loss Prevention & Guest Experience Leader

Ross Stores (old); Lubbock (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Ross Stores in Lubbock, Texas is seeking a General Purpose Specialist to help mitigate theft and maintain a secure store environment. Responsibilities include providing a visible presence at entrances, walking the sales floor to identify potential theft indicators, and training associates on loss prevention initiatives.

The ideal candidate has strong communication skills, a background in retail supervision, and an understanding of security procedures. This position contributes to ensuring a safe and efficient shopping experience for all customers.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active security guard license preferred.

Responsibilities

• Provides a visible presence at store entrances and exits.
• Monitors the sales floor for suspicious behavior.
• Trains and educates associates on shortage reduction initiatives.

Skills

Strong communication skills

Customer service skills

Ability to build relationships

Conflict resolution

Education

High school education or equivalent

AA degree preferred

Job description

Ross Stores in Lubbock, Texas is seeking a General Purpose Specialist to help mitigate theft and maintain a secure store environment. Responsibilities include providing a visible presence at entrances, walking the sales floor to identify potential theft indicators, and training associates on loss prevention initiatives.

The ideal candidate has strong communication skills, a background in retail supervision, and an understanding of security procedures. This position contributes to ensuring a safe and efficient shopping experience for all customers.