Loss Prevention & Customer Safety Specialist

Ross Stores, Inc.; Lake Worth (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Ross Stores, Inc. is seeking a Specialist in Lake Worth, Texas to ensure a safe, secure environment at store entrances/exits while providing excellent customer service. The ideal candidate will have strong communication skills, a high school diploma, and preferably retail supervisory and loss prevention training. Responsibilities include monitoring for theft, engaging with customers, and maintaining compliance with store policies. Join Ross to be part of a diverse and inclusive team that values its employees and fosters career growth.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.

Responsibilities

• Provides visible presence at Store entrances/exits, mitigating theft and fraud.
• Partners with Store Leadership to ensure compliance with Loss Prevention directives.
• Monitors entrances/exits and sales floor for theft indicators.

Skills

Strong communication skills

Excellent customer service skills

Ability to work effectively in a fast-paced environment

Demonstrated ability to build relationships

Proven ability to effectively resolve conflict

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores, Inc. is seeking a Specialist in Lake Worth, Texas to ensure a safe, secure environment at store entrances/exits while providing excellent customer service. The ideal candidate will have strong communication skills, a high school diploma, and preferably retail supervisory and loss prevention training. Responsibilities include monitoring for theft, engaging with customers, and maintaining compliance with store policies. Join Ross to be part of a diverse and inclusive team that values its employees and fosters career growth.