Loss Prevention: Governance & Compliance Specialist

Avis Budget Group, Inc.; Virginia Beach (VA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life and Dis/

401(k) with company matched

Employee discounts on Avis/Budget cars

Full training to learn the business

Job summary

Avis Budget Group in Virginia Beach is seeking a Governance & Compliance Coordinator to support Loss Prevention operations by coordinating, analyzing, and executing compliance processes. The role handles sensitive requests, supports revenue recovery, and ensures timely handling of legal and regulatory activities.

You will manage subpoena responses, document review, DNR statuses, data integrity, and cross-location coordination to drive accurate results and scalable processes in a high-volume

Qualifications

• 3–5 years of experience in operations, compliance, loss prevention, or related field.
• Experience with legal documentation or regulatory processes preferred.
• Strong analytical and problem-solving skills.
• Ability to manage multiple workflows and deadlines.
• Strong attention to detail and focus on accuracy.
• Effective communication skills.
• Proficiency in MS Office and reporting tools.

Responsibilities

• Manage and respond to subpoena and law enforcement requests, including reviewing requests, gathering required documentation, and ensuring timely submission.
• Process border patrol and petition-related documentation, including review and coordination of required materials.
• Support summons and legal correspondence handling, ensuring proper documentation and routing.
• Review and evaluate DNR requests and escalations, determining appropriate approval or rejection.
• Maintain and update customer profiles, including adding or removing DNR status.
• Investigate and resolve DNR entry failures, ensuring data accuracy.
• Fulfill data and reporting requests using internal systems (e.g., Brio).
• Support internal stakeholders with accurate research outputs.
• Analyze requests across locations to ensure completeness and accuracy.
• Support restitution case processing and coordinate with courts or agencies.
• Track and reconcile restitution payments.
• Review NICB recovery-related requests and process contract adjustments.
• Develop and implement a structured process for repatriation invoicing, ensuring accurate and timely charges to renters.
• Partner with internal stakeholders to establish guidelines and tracking mechanisms.
• Monitor repatriation activity to identify trends and opportunities.
• Identify workflow gaps and design scalable solutions.
• Lead development of new processes such as repatriation invoicing.
• Recommend enhancements to tools, reporting, and procedures.
• Manage departmental communications and document flow.
• Coordinate mail distribution and document routing.
• Maintain daily productivity tracking and reporting.

Skills

Operations experience

Compliance

Loss prevention

Analytical skills

Attention to detail

Communication

Tools

MS Office

Reporting tools

Job description

Avis Budget Group in Virginia Beach is seeking a Governance & Compliance Coordinator to support Loss Prevention operations by coordinating, analyzing, and executing compliance processes. The role handles sensitive requests, supports revenue recovery, and ensures timely handling of legal and regulatory activities.

You will manage subpoena responses, document review, DNR statuses, data integrity, and cross-location coordination to drive accurate results and scalable processes in a high-volume