Damage Insights & Claims Data Coordinator

Avis Budget Group; Tulsa (OK); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life andDisb

401(k) with company match

Bonus potential

Employee discounts

Employee Assistance Program

Job summary

Avis Budget Group is seeking a VDC Data Coordinator based in Virginia Beach, VA to manage high-priority vehicle damage claims and optimize billing outcomes through data-driven decision making. The role requires interpreting data, identifying trends, and driving improvements across claim quality and recoveries.

The ideal candidate is analytical, detail-oriented, proficient with Excel, SQL, and data visualization tools, and comfortable partnering with operations, finance, and IT to deliver

Qualifications

• 1–2 years of experience in claims, analytics, finance, or a data-driven operational role.
• Strong analytical mindset with the ability to interpret data, identify patterns, and make informed decisions.
• Experience with dashboards, KPIs, and performance metrics to drive business outcomes.
• Proficiency in Microsoft Excel (including data manipulation, analysis, and reporting).
• Basic proficiency in SQL for querying data from relational databases.
• Experience with data visualization tools such as Tableau or Power BI preferred.
• Demonstrated ability to turn data into clear insights and communicate findings to non-technical stakeholders.
• Strong problem-solving skills with a proactive, investigative approach
• Ability to balance data analysis with execution in a fast-paced environment
• Excellent communication and cross-functional collaboration skills
• Highly organized, self-motivated, and comfortable working both independently and with teams

Responsibilities

• Analyze claim data, dashboards, and reporting tools to identify trends, gaps, and incremental billing opportunities
• Identify missing First Notice of Loss opportunities through data review and coordinate with operations to resolve documentation gaps
• Use data insights to influence operational behavior and drive improvements in damage identification and claim accuracy
• Translate analytics into actionable recommendations that improve billing dollars, net collections, and overall claim outcomes
• Monitor and evaluate key performance metrics at the location and regional level, driving accountability through data transparency
• Train and support field teams on the Damage Management Portal with a focus on improving data quality and reducing unallocated damages
• Investigate complex claims using multiple data sources (systems, video, operational input) to accurately attribute liability
• Partner cross-functionally (operations, finance, legal, IT, analytics teams) to improve processes and standardize best practices
• Support continuous improvement initiatives by identifying inefficiencies and recommending scalable, data-backed solutions

Skills

Excel

SQL

Tableau

Power BI

Dashboards

KPIs

Data visualization

Analytical thinking

Communication

Collaboration

Tools

Excel

Job description

Avis Budget Group is seeking a VDC Data Coordinator based in Virginia Beach, VA to manage high-priority vehicle damage claims and optimize billing outcomes through data-driven decision making. The role requires interpreting data, identifying trends, and driving improvements across claim quality and recoveries.

The ideal candidate is analytical, detail-oriented, proficient with Excel, SQL, and data visualization tools, and comfortable partnering with operations, finance, and IT to deliver