Loss Prevention & Customer Safety Specialist

Ross Stores, Inc.; Oak Ridge (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

Ross Stores, Inc. is seeking a Theft Prevention Specialist in Oak Ridge, Tennessee. This role focuses on providing a safe environment for customers and associates while mitigating theft at store entrances. Candidates must have a strong customer service orientation, excellent communication skills, and a high school education. The position offers a chance to grow within the company, emphasizing teamwork and diversity. Join Ross in creating a secure and welcoming shopping experience for all.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Must comply with laws for security positions.

Responsibilities

• Mitigate theft and fraud at store entrances/exits.
• Provide visible presence and monitor safety issues.
• Train Associates on shortage reduction initiatives.

Skills

Strong communication skills

Excellent Customer service skills

Ability to work effectively in a fast‑paced environment

Proven ability to effectively resolve conflict

Education

High School education or equivalent

AA degree preferred

Tools

Active Security Guard License

Job description

Ross Stores, Inc. is seeking a Theft Prevention Specialist in Oak Ridge, Tennessee. This role focuses on providing a safe environment for customers and associates while mitigating theft at store entrances. Candidates must have a strong customer service orientation, excellent communication skills, and a high school education. The position offers a chance to grow within the company, emphasizing teamwork and diversity. Join Ross in creating a secure and welcoming shopping experience for all.