Loss Prevention & Customer Safety Specialist

Ross Stores, Inc.; Smyrna (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

Ross Stores, Inc. is seeking a Loss Prevention Specialist in Smyrna, Tennessee, to enhance store security by mitigating theft and fraud while ensuring a safe environment for customers and associates. Responsibilities include providing excellent customer service, maintaining safety standards, and collaborating with store leadership. The ideal candidate should possess strong communication abilities, a high school diploma, and prior retail experience, with a preference for those with a valid Security Guard License and loss prevention training.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.

Responsibilities

• Mitigate theft and fraud at store entrances and exits.
• Maintain a safe environment for associates and customers.
• Provide excellent customer service and recognition.

Skills

Strong communication skills

Excellent customer service skills

Ability to build relationships

Conflict resolution

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores, Inc. is seeking a Loss Prevention Specialist in Smyrna, Tennessee, to enhance store security by mitigating theft and fraud while ensuring a safe environment for customers and associates. Responsibilities include providing excellent customer service, maintaining safety standards, and collaborating with store leadership. The ideal candidate should possess strong communication abilities, a high school diploma, and prior retail experience, with a preference for those with a valid Security Guard License and loss prevention training.