Loss Prevention & Customer Safety Specialist

Ross Stores, Inc.; Hampton (VA); On-site; USD 31,000 - 45,000; Full time

Job summary

Ross Stores, Inc. in Hampton, Virginia is seeking a Loss Prevention Specialist to ensure a safe environment for customers and associates. The role involves monitoring store entrances and exits, greeting customers, and addressing potential theft indicators. Ideal candidates will have a high school education, preferably some retail supervision and loss prevention experience, and possess strong communication and customer service skills. The position is vital in upholding the company's values and safeguarding the store operations.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.

Responsibilities

• Mitigating theft and fraud by monitoring store entrances/exits.
• Providing visible command presence to deter theft.
• Collaborating with Store Leadership to ensure compliance with Loss Prevention directives.

Skills

Strong communication skills

Excellent Customer service skills

Ability to work in fast-paced environment

Ability to resolve conflict

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores, Inc. in Hampton, Virginia is seeking a Loss Prevention Specialist to ensure a safe environment for customers and associates. The role involves monitoring store entrances and exits, greeting customers, and addressing potential theft indicators. Ideal candidates will have a high school education, preferably some retail supervision and loss prevention experience, and possess strong communication and customer service skills. The position is vital in upholding the company's values and safeguarding the store operations.