Loss Prevention & Customer Experience Associate

Burlington Stores, Inc.; Hanover (MD); On-site; USD 19,286 - 22,041; Part time

Benefits offered by this job

Competitive wage

Flexible hours

Associate discount

Medical coverage

401(k) plan

Job summary

Burlington Stores, Inc. is hiring a Shortage Control Associate to help maintain a secure shopping environment and deliver excellent customer service. The role focuses on preventing theft, greeting customers, and reporting incidents to leadership.

You will also support training on shortage reduction programs while upholding store standards and safety policies. The position is part-time and located at a Burlington store, with responsibilities including monitoring high-risk areas, staying vigilant,

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.

Responsibilities

• Monitor store entrances and exits to deter theft and ensure safety.
• Greet customers with a confident, friendly, and energetic manner.
• Identify and report theft incidents or suspicious activity to the Manager on Duty.
• Support training of associates on shortage reduction programs and processes.
• Maintain professional appearance and comply with dress standards.

Skills

Customer service

Job description

Burlington Stores, Inc. is hiring a Shortage Control Associate to help maintain a secure shopping environment and deliver excellent customer service. The role focuses on preventing theft, greeting customers, and reporting incidents to leadership.

You will also support training on shortage reduction programs while upholding store standards and safety policies. The position is part-time and located at a Burlington store, with responsibilities including monitoring high-risk areas, staying vigilant,