Loss Prevention & Customer Care Associate - Flexible Hours

Burlington; Burlington (NC); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee discount

Medical coverage

401(k) plan

Paid time off

Job summary

Burlington is hiring a Shortage Control Associate to help create a secure and welcoming shopping environment. You will greet customers at store entrances, monitor high-risk areas, and support safety programs to reduce theft while delivering friendly service.

You will communicate effectively with customers and teammates, report suspicious activity, and participate in training on shortage reduction. Flexible scheduling including nights, weekends and holidays is required; compensation includes base

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods and to visually monitor store environment.
• Flexible schedule including nights, weekends, and holidays as required.

Responsibilities

• Greet every customer entering or exiting with a warm, energetic greeting.
• Monitor store entrances/exits and high-risk areas to reduce theft opportunities.
• Identify and report theft incidents or suspicious activity to the Manager on Duty.
• Assist in shortage reduction programs and train associates as needed.

Skills

Customer service

Communication

Leadership

Teamwork

Job description

Burlington is hiring a Shortage Control Associate to help create a secure and welcoming shopping environment. You will greet customers at store entrances, monitor high-risk areas, and support safety programs to reduce theft while delivering friendly service.

You will communicate effectively with customers and teammates, report suspicious activity, and participate in training on shortage reduction. Flexible scheduling including nights, weekends and holidays is required; compensation includes base