Loss Prevention & Customer Care Associate - Flexible Hours

Burlington Stores; Austin (TX); Presencial; USD 17.000 - 24.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Sick time

Descripción de la vacante

Burlington Stores is hiring a Shortage Control Associate to help maintain a secure shopping environment while delivering outstanding customer service. You will stand at store entrances, greet customers, and monitor high-risk areas to deter theft and protect assets.

Candidates should have 1+ years in customer service or related fields and be able to work a flexible part-time schedule, including nights, weekends, and holidays.

Formación

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Ability to maintain confidentiality is required.
• Ability to review, analyze and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co-workers.
• Excellent leadership skills that support fostering productive business relationships.

Responsabilidades

• Identify and report theft incidents and/or suspicious subject(s) to your Manager on Duty.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting.
• Monitor the entrance for the duration of every shift to reduce opportunities for theft and maintain safety.
• Support in training associates on shortage reduction programs and processes.

Conocimientos

Customer service

Hospitality

Retail

Asset Protection

Loss Prevention

Operations

Descripción del empleo

Burlington Stores is hiring a Shortage Control Associate to help maintain a secure shopping environment while delivering outstanding customer service. You will stand at store entrances, greet customers, and monitor high-risk areas to deter theft and protect assets.

Candidates should have 1+ years in customer service or related fields and be able to work a flexible part-time schedule, including nights, weekends, and holidays.