Loss Prevention Agent (Part-Time)

EOS Hospitality; Myrtle Beach (SC); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

PTO

Health Benefit Plans

401(k) & Company Match

Life Insurance

Maternity/Paternity Leave

Educational Assistance

Free Lunch

Free Health Club Membership

Discounted travel program benefits

Job summary

Hilton Myrtle Beach is seeking a Loss Prevention Agent to safeguard guests and team members while patrolling the hotel and property.

This part‑time, year‑round role covers a 3 pm–11 pm second shift, including holidays and weekends, with benefits and programs designed for team members and their families.

Qualifications

• 1–2 years of experience in a similar industry; 3–5 years preferred.
• Thorough knowledge of building floor plans, layout and areas.
• Ability to interact calmly with customers and collect accurate information.
• Clear spoken/written English for documentation and communication.
• Ability to stand, walk or sit for long shifts and perform essential duties.
• Visual and hearing acuity to detect emergencies.
• Ability to lift up to 50 lbs and climb stairs/ladders as needed.
• Ability to work in extreme temperatures.

Responsibilities

• Patrol interior and perimeter to identify safety risks.
• Respond to emergencies and threats to life or property.
• Promote safe work practices on property.
• Initiate preliminary investigations when required.
• Write accurate incident reports and documentation.
• Assist guests and resolve inquiries promptly and politely.

Skills

Patrol and observation

Emergency response

Documentation

Customer service

English communication

Job description

Description

As a Loss Prevention Agent, you would be responsible for ensuring the safety of guests and team members of the hotel and property. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, and undesirable conditions
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Promote safe work practices
• Initiates preliminary investigations into incidents, as needed
• Writes reports and ensures accuracy of necessary documentation, as needed
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

Qualifications

• Must have 1-2 years of experience in a similar industry. 3-5 years preferred.
• Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Ability to follow written and or verbal instructions.
• Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands.
• Ability to climb stairs and ladders at a rapid pace.
• Ability to perform duties within extreme temperature ranges.

The role is a part‑time, year‑round position working at the Hilton Myrtle Beach during holidays and weekends. It is a second shift position (approximately 3 pm–11 pm). We offer PTO, Health Benefit Plans, 401(k) & Company Match, Life Insurance, Maternity/Paternity Leave, Educational Assistance, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more.