Loss Prevention Agent

Hilton Myrtle Beach Resort; Myrtle Beach (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

PTO

Health benefits

Free lunch

Free health club membership

Discounted travel program

Job summary

Hilton Myrtle Beach Resort is seeking a security professional for full-time, year-round employment on 2nd shift in Myrtle Beach. You will patrol the hotel interior and exterior to identify safety risks and respond to emergencies, ensuring guest safety and property protection.

Qualified candidates have 1–2 years of security experience (3–5 preferred), strong customer service skills, and the ability to document incidents clearly. The role includes benefits and a friendly team environment.

Qualifications

• 1–2 years of security experience required; 3–5 years preferred
• Ability to follow written and verbal instructions and document information clearly
• Ability to stand, walk, and perform duties across shifts and conditions

Responsibilities

• Patrol interior and perimeter of the hotel to identify safety risks and undesirable conditions
• Respond to emergencies including safety hazards, fires, medical emergencies and threats to life or property
• Investigate incidents and write accurate reports
• Assist guests and resolve issues in a timely, friendly manner

Skills

Security experience

Customer service

Job description

Job Summary

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
• Initiates preliminary investigations into incidents, as needed.
• Writes reports and ensures accuracy of necessary documentation, as needed.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.

Qualifications

• Must have 1-2 years of Security experience in a similar industry. 3-5 years preferred.
• Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Ability to follow written and or verbal instructions.
• Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands.
• Ability to climb stairs and ladders at a rapid pace.
• Ability to perform duties within extreme temperature ranges.

If you believe hospitality and a friendly smile are your strengths, we want to talk to you!

This is a full-time, year-round position working 2nd shift at the Hilton Myrtle Beach Resort holidays and weekends required. Benefits include PTO, health benefits, free lunch, free health club membership, discounted travel program benefits for team members and their family, plus more!

EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace

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